Do you know your rights as a massage client?

bill-of-rights

Whether you’re a veteran of the message therapy experience or a novice, you should fully understand everything you have the right to expect from your providers. We like to call this the client’s bill of rights. Whether you come to see us, or get your massage from elsewhere, these are all things you have the right to expect.

You have the right …

To receive treatment from a qualified massage practitioner licensed by the state. State licensing helps to ensure your safety, quality of service, and establishes legal and ethical accountability. All the practitioners at The Good Life Massage are licensed by the State of Washington. License numbers are published on our website for each therapist, and we can produce a copy of their licenses on demand.

To receive all the benefits of massage, understanding the scope of massage as a medical treatment. Massage therapy is not a cure-all. It is for general wellness purposes, and this includes relief from muscular tension or spasms, improved flexibility, promotion of circulation of the blood and lymph, and stress reduction.

To be touched only on the areas you specify, excluding genitals or breast tissue.

To receive treatment based on health care information you volunteer. We do not receive or keep complete medical records of our clients, so, with few exceptions, all the information we have about your health condition comes directly from you. This includes physical and mental health. Remember that communication is essential to a good massage experience.

To end the massage session at any time, for any reason. If anything about the session is causing you pain or makes you uncomfortable, you can stop it.

To have any and all treatments and modalities explained to you. If there’s something about your treatment you have questions about, you deserve answers to those in a way that you can understand. We’re always happy to answer any questions you may have.

To refuse any stroke, method, or modality used by your therapist. Every aspect of your treatment is meant to be completed only with your consent, and can be customized to your liking.

To be informed if your treatment is a part of any study or experimentation. You also have the right to refuse to participate in any experimentation or research. We don’t conduct any research in our clinic at this time, but if we did, we would do anything but keep it a secret.

To confidentiality and privacy. Our client list is kept confidential, and any personal or health care information you provide us is secure. Our record keeping practices are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA).

To be treated fairly and humanely, regardless of nationality, sexual orientation, body type, disability, gender identity, race, religion, or political persuasion. The Good Life Massage is fully ADA compliant and wheelchair accessible. Our top priority is to create a healing space for our clients where they feel safe and welcome, regardless of any of these factors. In fact, some of you may have noticed some of our practitioners wearing safety pins on their uniforms. This is just another sign of that commitment to inclusiveness and fairness.

Do you have any questions about this list? We’d love to hear from you. Feel free to comment on this post or social media. If you’d prefer to keep it private, our door is always open. You can contact us by phone or email with your questions.

425-243-7705
support@goodliferenton.com

Have you been in to see us, and enjoyed your experience? Please leave a review online, mentioning your practitioner by name. This helps other clients find the therapist most suited to them.

As with everything on this blog, none of this information should be construed as medical advice or care. The employees of The Good Life Massage, including the writers of this blog, are not medical doctors. Consult with your physician before making any changes to improve your health.

Tom Gunn is a freelance writer and social media manager. He is also the marketing director at The Good Life Massage. To hire him, or to see more of his work, please visit www.TGunnWriter.com, or follow him on Twitter, @elmanoroboto

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