When looking for long-term massage therapy, it’s important to look for a massage therapist and a clinic that makes your health and wellness its top priority. Massage is technically a healthcare service, but it’s also on a gray line between therapeutic care and spa service. As such, not everyone is in it to take care of people. Some view it as a commodity to be sold, or have some other intention a million miles from caring for your health. These warning signs should help you avoid wasting your time and money with a therapist or a clinic that won’t meet your needs.
You don’t like your therapist
It’s a simple thing. It sounds petty, but it really isn’t. You need to have a good personal chemistry with your massage therapist. If you are coming in for a massage treatment as part of a healing regimen, it’s crucial that you feel comfortable consenting to be treated by your therapist! You want a therapist who will see you for the whole person you are, regardless of how much or how little healing you need. You want that person to be able to freely offer you both their skill and their compassionate care. If you’re personally uncomfortable with them, that will come through, and your care will be compromised.
If, for whatever reason, you don’t feel your personalities mesh, or if you just feel uncomfortable with a therapist, it’s best move on or try to reschedule with someone else.
Not sure if your therapist is going to be a good fit for you? We’ve provided a whole series of blog posts and videos so you can get to know the therapists of The Good Life Massage a little better.
The hard sell
You know it when you see it: it might be a coolness in the way someone sees you. Maybe your brain is unconsciously picking up on some whiff of contempt or condescension from them. If you sense this when coming in for therapeutic massage, don’t hesitate for a moment to do something about it.
Massage chains are notorious for this. They offer you a low rate in their window signs, but this turns out to be an introductory rate, designed to get you in so they can sell you on an annual contract.
Now, to be fair, massage chains can be staffed with dedicated professionals. Most massage therapists get into the business to truly help and heal people, not just collect a paycheck. But the nature of the massage chain system tends to promote “salesy” behavior on the part of the therapists. Sure, they’re saying you need to come in for massage x times a month. But since you’re about to be pitched on an annual contract, committing you to so many massages a month, can you be sure they’re not just trying to meet a quota?
The truth is, chains aren’t really there to sell massage: they’re there to sell memberships. If all you want is a regular, but casual experience, it might be a good fit for you. We discussed chains in an earlier post, so check that out for more information to help you make a decision.
Chains aren’t the only culprits, however. Individual massage therapists or clinics of all shapes and sizes can be more motivated by the bottom line than the wellness of their clients. Watch out for the hard sell, or any sign at all that they’re more concerned with getting to the wallet in your back pocket than getting to the knots in your back.
Um … is this a brothel or a massage clinic?
Unfortunately, massage has a reputation for being a euphemism for sexual services. Since prostitution is illegal in most states, many “massage parlors” aren’t licensed clinics, and are fronts offering anything but therapeutic treatment.
Do they take cash only? Do they not give you any intake paperwork to fill out the first time? Does the massage staff seem to be exclusively female and scantily clad? Are they open late into the night with a mostly male clientele? Not only should these things have you looking up someplace else to go, you might want to notify the police. Such places operate illegally, and are often involved with rape trafficking (also known as sex slavery or human trafficking).
And certainly, if a massage therapist touches your breasts or genitals, or makes unwanted romantic or sexual advances, you should leave immediately. This can sometimes happen, even in legitimate clinics, but you have the right to stop the session short. Call the police if you’ve been sexually assaulted.
You instantly feel worse when you walk in
Any massage therapist working hard to give their clients a good massage will be conscientious about making their clients feel thoroughly welcomed and safe. Is the place dirty or unkempt? Does it feel less-than-private or unsafe?
Keep in mind that the clinic doesn’t have to be in a posh neighborhood to be legitimate, staffed with skilled, caring therapists. But if you don’t see any effort on their part to make you feel welcome, how much care are they going to offer if you’re coming in for regular treatment and healing?
As you’ll see when you come in to The Good Life Massage, we’ve worked hard to create a peaceful, healing space for all our clients. Our clinic is ADA compliant, and all our rooms are completely private. Clients have told us they feel an overwhelming sense of safety at The Good Life Massage, and that’s no accident.
They don’t listen
Say you’re having your first session. You’ve told them before you started that you don’t want your feet worked because they’re too sensitive–but they work them anyway. Honest mistake, right? But what if they do it again? Or what if, for every request, they either ignore you or forget what you’ve asked for?
Move on. Your massage therapist should be fully present with you in the session, listening to your wants and needs, and should be willing to customize the session to suit you.
They aren’t present
Are they chronically late for appointments? Do you catch them texting or using their phone while they’re working on you? A good therapist will give you and your healing their full energy and attention. Don’t tolerate a caregiver who doesn’t care. We don’t at our clinic, and neither should you.
At The Good Life Massage, we have a diverse, caring staff that show up dressed like professionals, and will treat you professionally. What’s more, our emphasis is on healing and relaxation. We train our staff to give you compassionate care first and foremost. You won’t be hard-sold on anything. So when your therapist says you need x number of massages a month, you can trust that they truly believe that’s what would benefit your health.
If you need regular massage, but need a break on the price, we offer prepaid massage packages. If you buy 5 massages at once, you get a sixth one for free. It’s simple, there’s no contractual commitment, and no expiration date.
Tom Gunn is the blog editor and marketing director for The Good Life Massage. You can hire him to give your business a boost with brand and logo development, or with social media by contacting him at firstname.lastname@example.org