Know Your Therapist – Tina Lepeska, LMT

Know Your Therapist - Tina Lepeska

We’re pleased to introduce you to Tina Lepeksa, LMT. Tina comes to us with experience in both treatment and spa settings. She’s been working for about seven years, which makes her one of our more experienced therapists. Her particular strength is in sports-style massage and treatment sessions. Bring your pain and you’ll walk out relieved! As of this posting, she’s only been on our schedule for a few weeks and is already building a loyal following of clients, not to mention some soaring 5-star reviews. We sat down with Tina to get to know her better.

Tell us a little something about your personal life: hobbies, interests, family, friends, etc.
I’ve always loved dance. I’ve danced since I was really young, probably about four or five years old–since I could walk, really–and I’ve done it ever since. I’ve done ballet, jazz, modern, tap, you name it. It’s just been one of those hobbies I’ve loved my whole life. Recently I started up belly dancing, which is a completely different type of dance, but I love it so much. It’s a really cool culture and I’ve enjoyed it thoroughly. I’ve also done, on the opposite side of the spectrum, krav maga and self defense training, which is pretty fun. It keeps me pretty fit, pretty active, and gets the sweat going, and I’ve enjoyed that immensely as well. I’m kind of a big nerd. I love games: online games, PC games, board games, anything like that.

Tell us about your career in massage. How did you get started? What events led to you working here?
I knew I wanted to work in the health field somewhere. I always enjoyed the healing aspect of the job. So I thought about maybe being a nurse. I volunteered in the ER. I kinda got into that field a little bit. But I decided I kinda don’t like hospitals very much! They kinda creep me out a little bit. So I stepped back from that and I thought maybe paramedic, EMT maybe, but then I find out they also spend a lot of time in the hospital! So at the time, my neighbor, he had been a massage therapist, and he told me about it. And the college was right down the street, so I met with a counselor, got to see the room, got some experience with what massage therapy is like, and I haven’t looked back since then. I’ve loved it.

What’s your favorite part of this job? What gets you excited to come to work?
I love helping people. I love the after effects of helping them, from being in pain to feeling so much better. You can do no wrong with massage therapy. I mean, they’re happy to see you. You’re happy to help them. It’s a really rewarding career and it’s just–there’s no stress in it. And that’s–I love that about it.

What is it about your massage that keeps your clients coming back? What makes you stand out from the other GLM therapists?
They would say I have this knack for homing in on knots. I tend to find them, y’know, right away, and they don’t even know that they have them. They always joke about that with me, so I guess my palpation–my intuition to find where the people are stressed and where they’re feeling it, even if they’re not aware of it.

Pick a superpower: flying or turning invisible. Explain your answer.
Just those two options?! Out of all the superpowers out there in the world? Okay. I think we have all been in that situation where you’re stuck in traffic and you wish you could just fly over everybody and not be stuck. That would be great.

We’re all about wellness here. What’s your favorite health habit? This can be something that you’re working on, have mastered, or just feel like our clients should be doing.
As well as doing dance as well as self defense to keep me fit, I really love stretching. That’s kind of my go-to for just recovery, and just kinda keeping myself limber. It helps myself as well, because after a long day of massage, I have to make sure that I’m taken care of, so stretching for me has been huge, and it’s also great for clients as well. So I kinda want to continue to learn more stretches and figure out more techniques and things like that.

Is there a client who stands out to you? Don’t name names, but can you tell us a story about how massage helped someone you worked on?
She had a return injury in her rotator cuff and it was really bothering her. She couldn’t move her arm very well at all, not very high, and we had been working several sessions, probably four or five sessions. She had been going to physical therapy as well to try and fix it, and I was stretching it out, within her comfort level of course, and it made this horrible popping, crunching noise. I was terrified at first. I was like “Are you okay?! Did I just break you?” And she was like “Yes! That was amazing!” It really broke up the scar tissue and she could move a little bit better, and it was just that eureka moment that we weren’t expecting, but it was great and we laughed about it a lot. It was that moment when it finally kinda comes together–all that work and trying to just get it to let go, and it’s a really rewarding moment.

Finish this statement: I wish my clients knew …
I wish my clients knew how much wear and tear they put on their body day-in, day-out without even realizing it. And I think sometimes clients can become desensitized to it as well. They have that nagging pain or ache in their body and they’re just used to it every day, and they don’t even realized it’s there anymore. It’s just part of their everyday life. Really, checking in with yourself every day and seeing how your body’s doing and feeling is really important, so I wish they knew just how much they need to take care of themselves.

Tom Gunn is the blog editor and marketing director for The Good Life Massage. You can get his help developing you logo and brand by contacting him at tomgunn@gmail.com

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Billing Insurance? What you need to know, what WE need to know

Billing Insurance What You Need to Know

You may already know we accept patients who are billing a workers compensation claim or a personal injury insurance claim. What you may not know is how this process works, and what we need from you to make sure the billing process goes smoothly.

(Please note that we cannot bill major medical insurance for your sessions! If you wish to submit your receipts for reimbursement, we’d be happy to supply one for you, but let us know ahead of time.)

Before you can book your appointment with us, there are some things we need from you, and some things you should know.

Tell us!
Before you book your appointment, please tell us that you’re billing worker’s compensation or an insurance claim. These sesssions have a higher price (to cover our costs in going through the billing process), and so our records stay current. If your session is scheduled as a regular session, you’ll be responsible for the charges! Don’t do that. Keep us in the loop from the beginning. If you’re booking online, just be sure to select “Medical Massage” from the menu.

Get us all your forms
Every client has to do the basic intake form, but if you want your insurance claim to cover your sessions, we’ll need a bit more than that.

Referral
This is like a prescription for massage. If you’ve seen a doctor for your injury, and they’ve referred you to us for massage, you should have a document from them that includes the doctor’s name and billing codes for your diagnosis. A referral IS NOT your medical history, your medical records, or just the name of your doctor.

Records Release
Laws have been established to protect your medical information, so we may need your signature on this form to get the information we need to charge the right parties for your sessions. This one’s the quickest and easiest. All we need is the date and your signature. It’s only a precaution, but at least it doesn’t take much of your time.

L&I/PIP Disclosure
This is one of the most important forms we need you to fill out. No line of this form can be left blank if you want insurance to cover your sessions! No insurance agent or contact info? How are we supposed to bill them if we can’t even find out where to send it? No policy number or date of injury? How are we supposed to specify on the bill what we’re charging for? It may be annoying to track this information down, but just understand that it’s necessary if you want to avoid paying for your sessions.

I know I’m in for my neck, but why can’t you rub my feet while you’re at it?
If you’re billing insurance, they will only pay for treatment of the areas specified by your doctor. If our records show that anything else was done, there’s a risk they won’t pay for the session. Which means you would.

We’re happy to be a part of your recovery, and appreciate your efforts to help the whole process go more smoothly.

If you have any questions about this process, don’t hesitate to give us a call.

425-243-7705

Or email us at billing@goodliferenton.com

Tom Gunn is the billing coordinator, marketing director, and blog editor for The Good Life Massage. You can hire him to grow your social media presence by contacting him at tomgunn@gmail.com